Contacts

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Contacts

+52 664 3017904
headchef@chefinmexico.com

Tulum • Playa Del Carmen • Cancun • Cozumel

Cancellation Policy

Cancellations must be notified in writing to all parties involved (via Chefinmexico internal messaging between chefs and clients) and to the Chefinmexico concierge team at chefpanglao@gmail.com

When the diner decides to cancel a reservation, the following scenarios may apply:

Any canceled reservations more than 30 days before the reservation: the diner can choose between receiving a 50% refund of the value of the reservation* OR rescheduling the reservation with the same chef within the following 180 days.
Reservations canceled less than 29 days before the scheduled date: no refund applies*
Refunds may take 3-7 business days to process after the cancellation notice. If you have any questions or if you need additional information, please do not hesitate to contact us at chefpanglao@gmail.com

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